Jack Aylott

Wildcard
DISC Type : isc

Customer Delivery Manager at British Gas

United Kingdom

Overview

Jack Aylott is a Customer Delivery Manager at British Gas with over ten years of experience in the utilities sector. He leads a team of more than 20 electrical engineers, specializing in people management, customer insights, and project management to improve business efficiency.

Outside of work, Jack is passionate about wellbeing and is an avid Padel player, which has become his primary form of exercise. He is also involved in community fundraising, participating in events like charity mud runs to support local hospices.

In just one year after picking up the sport, Jack played 52 matches of Padel.

Personality Overview

Friendly But Slow

ROI Driven

Curious But Skeptical

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Team Leadership
Leads a team of 20+ engineers and proudly shares their successes, such as achieving 154% of their Q1 boiler lead target.
Workplace Safety
Prioritizes team safety by delivering weekly updates based on recent observations and near-miss reports to reduce on-the-job risks.
Operational Efficiency
Previously developed and built an Operational Excellence project at British Gas to streamline field coaching and maximize results and cost-effectiveness.

Media Appearances

Jack has no verified media appearances

Work History

7-2019
Customer Delivery Manager at British Gas
7-2018 - 7-2019
Smart Energy Manager at British Gas
10-2017 - 3-2018
Operational Excellence Coach at British Gas
6-2016 - 6-2018
Smart Energy Coach at British Gas
1-2012 - 6-2016
Smart Energy Expert at British Gas

Education

Jack has no verified education history

More Information

Social Presence :

Prographics :

Exp : 13 Location : United Kingdom Job Level : Middle Designation : Customer Delivery Manager at British Gas
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Insights For Selling To Jack

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jack is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jack

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Jack move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Jack take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jack

Personality Compatibility


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