Jackie Dubasouf

Questioner
DISC Type : c

Head of Innovation Engineering at TextNow

Halifax, Nova Scotia, Canada

Overview

Jackie Dubasouf is the Head of Innovation Engineering at TextNow, with over 15 years of experience turning technology into business outcomes. She specializes in enterprise AI strategy, automation, and continuous delivery improvement. Colleagues describe her as diligent, astute, and thoughtful, with a well-honed analytical eye for process improvement.

At a previous role, she designed and delivered digitization and automation programs that generated over $10 million in annual savings.

Personality Overview

Price-Sensitive

Value Seeker

Systematic

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to analyze every situation thoroughly.


Topics They Care About

Enterprise AI Strategy
Currently leads enterprise-wide AI transformation at TextNow, focusing on strategy, adoption, and connecting AI investment to measurable productivity outcomes.
Business Transformation
Her career has centered on leveraging emerging technologies to create tangible business results and building the systems to sustain them.
Digitization & Automation
As a former Director at Manulife, she owned the value stream for digitization and automation, delivering multi-million dollar annual savings.

Media Appearances

Jackie has no verified media appearances

Work History

3-2026
Head of Innovation Engineering at TextNow
4-2025 - 3-2026
Senior Technical Delivery Manager at TextNow
4-2022 - 4-2025
Director, Value Stream Owner - Digitization & Automation at Manulife
1-2020 - 3-2022
Manager/Senior Product Owner - Robotics and Automation at Manulife
3-2015 - 1-2020
Consultant/Senior Business Analyst at Manulife

Education

1999 - 2003
Bachelor of Business Administration (B.B.A.) from Memorial University, Newfoundland and Labrador

More Information

Social Presence :

Prographics :

Exp : 18 Location : Halifax, Nova Scotia, Canada Job Level : Mid-senior Designation : Head of Innovation Engineering at TextNow
URL has been copied!

Insights For Selling To Jackie

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jackie is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jackie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jackie move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jackie take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Jackie

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.