Jackie Dubasouf in

Jackie Dubasouf

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Head of Innovation Engineering at TextNow
📍 Halifax, Nova Scotia, Canada

Jackie Dubasouf is the Head of Innovation Engineering at TextNow, with over 15 years of experience turning technology into business outcomes. She specializes in enterprise AI strategy, automation, and continuous delivery improvement. Colleagues describe her as diligent, astute, and thoughtful, with a well-honed analytical eye for process improvement.

At a previous role, she designed and delivered digitization and automation programs that generated over $10 million in annual savings.

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Experience
18 Years
Current Role
Head of Innovation Engineering
Job Level
Mid-senior
Location
Halifax, Nova Scotia, Canada
Personality Overview

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Priorities

Topics Jackie cares about

Enterprise AI Strategy
Currently leads enterprise-wide AI transformation at TextNow, focusing on strategy, adoption, and connecting AI investment to measurable productivity outcomes.
Business Transformation
Her career has centered on leveraging emerging technologies to create tangible business results and building the systems to sustain them.
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Career

Work history

3-2026
Head of Innovation Engineering
TextNow
4-2025 - 3-2026
Senior Technical Delivery Manager
TextNow
4-2022 - 4-2025
Director, Value Stream Owner - Digitization & Automation
Manulife
1-2020 - 3-2022
Manager/Senior Product Owner - Robotics and Automation
Manulife
3-2015 - 1-2020
Consultant/Senior Business Analyst
Manulife
In the press

Media appearances

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Education
1999 - 2003
Bachelor of Business Administration (B.B.A.)
Memorial University, Newfoundland and Labrador
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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