Jacob Locke, CPA

Observer
DISC Type : ic

Director, Pharma & Dry Eye Commercial Operations at Alcon

Fort Worth, Texas, United States

Overview

As the Director of Pharma & Dry Eye Commercial Operations at Alcon, this individual has an extensive career within the company, progressing through leadership roles in customer operations, data, technology, and analytics. They hold both a BBA and a Masters degree from Texas Christian University and champion a data-first approach.

This person is passionate about working with great people and believes that strong leadership can make any job a good one. They are motivated by delivering products that genuinely help people and enjoy supporting their teams efforts to help customers "SeeBrilliantly. "

Their guiding professional principle is, "In God we trust. All others bring data. "

Personality Overview

Curious

Example Seeker

Assertive

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Data-Driven Decisions
Their personal motto is "In God we trust. All others bring data, " and they have led teams in commercial data, technology, and analytics at Alcon.
Commercial Operations
Currently holds the director title for commercial operations in Pharma & Dry Eye and has a long history in various operational leadership roles within Alcon.
Team Leadership
Frequently posts about the importance of great leadership and great teams, believing it makes even the hard days at work enjoyable.

Media Appearances

Jacob has no verified media appearances

Work History

5-2024
Director, Pharma & Dry Eye Commercial Operations at Alcon
10-2023
Director, Innovation & Analytics at Alcon
5-2020 - 11-2023
Director, Commercial Data & Technology at Alcon
11-2016 - 5-2020
Director, Customer Operations at Alcon
6-2016 - 10-2016
Project Management Lead, US Contracts Customer Care at Alcon

Education

2008 - 2009
Masters from Texas Christian University
2004 - 2008
BBA from Texas Christian University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Fort Worth, Texas, United States Job Level : Mid-senior Designation : Director, Pharma & Dry Eye Commercial Operations at Alcon
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Insights For Selling To Jacob

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jacob is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jacob

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jacob move?

  • They like to analyze well and then make their decisions.
  • Can Jacob take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jacob

Personality Compatibility


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