Jacopo Mor in

Jacopo Mor

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Chief Digital Officer (CDO) at Holland & Barrett
📍 United Kingdom

Jacopo Mor is the Chief Digital Officer at Holland & Barrett, where he spearheads digital transformation by integrating AI-driven personalization and omnichannel experiences. A graduate of ESCP Business School, his background includes executive roles at Lazada, where he led platform operations and cross-border business in Southeast Asia.

Based on his interests, Jacopo seems to follow the travel and tourism industry, including major online platforms like Booking. com and Viator. His international career, spanning Europe and Southeast Asia, also points to a global perspective.

He has direct experience building an e-commerce ecosystem to help local businesses in Southeast Asia grow online.

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Experience
7 Years
Current Role
Chief Digital Officer (CDO)
Job Level
Leadership
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jacopo cares about

Omnichannel Experience
He is focused on creating a seamless customer journey that integrates e-commerce, mobile apps, and in-store platforms to support health and wellness goals.
AI-Driven Personalization
A core part of his strategy involves using data and AI to deliver tailored wellness solutions and expert guidance to individual customers.
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Career

Work history

10-2025
Chief Digital Officer (CDO)
Holland & Barrett
10-2024 - 10-2025
Director of Digital
Holland & Barrett
6-2020 - 2-2023
Executive Vice President
Lazada
9-2021 - 10-2022
Chief Operating Officer
Lazada
1-2021 - 9-2021
Head of Cross Border Business - Lazada Indonesia
Lazada
In the press

Media appearances

Interview: Holland & Barrett CDO preparing a Michelin star‑worthy data strategy. Featured in Computer Weekly
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Education
2008 - 2011
Master
ESCP Business School
2005 - 2008
Bachelor
Università degli Studi di Genova
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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