Jad Issa

Critic
DISC Type : C

Senior Account Manager at Odoo

Dubai, United Arab Emirates

Overview

Jad is a senior enterprise account leader at Odoo with over 10 years of experience in SaaS, fintech, and banking. He excels in managing multi-million dollar portfolios, driving client retention, and C-level engagement. He holds a Masters degree from the University of Aberdeen and is a certified Project Management Professional.

Beyond his corporate role, Jad has a significant interest in physical wellness, holding certifications as a Level 3 Personal Trainer and Level 2 Fitness Instructor. This demonstrates a strong commitment to personal development and discipline outside of his primary career.

He was recognized as the global top-performing Customer Success Manager during his time at Ardoq.

Personality Overview

Negotiator

ROI Driven

Objective Thinker

They prefer to do logical analysis and value evidence over emotions.  It is very likely that they will negotiate pricing or other important terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Post-Sales Strategy
Identifies as a "Post-Sales Strategist" focused on driving adoption, retention, and designing positive client experiences to ensure long-term success.
SaaS Growth
His career is focused on SaaS growth consulting, having proven his ability to drive over 120% retention and expand multi-million dollar portfolios.
Enterprise Architecture
He previously held roles as both a Customer Success Manager and Senior Account Manager specifically within the Enterprise Architecture space at Ardoq.

Media Appearances

Jad has no verified media appearances

Work History

10-2024
Senior Account Manager at Odoo
1-2024 - 8-2024
Enterprise Architecture | Snr. Account Manager at Ardoq
2-2022 - 1-2024
Enterprise Architecture | Customer Success Manager at Ardoq
11-2020 - 1-2022
Foreign Exchange Trader at Self-employed
11-2018 - 11-2020
Assistant Manager, Social Media Marketing at Emirates NBD

Education

2018 - 2020
Master's degree from University of Aberdeen
2006 - 2008
Business from Holland Park School Sixth Form

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dubai, United Arab Emirates Job Level : Middle Designation : Senior Account Manager at Odoo
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Insights For Selling To Jad

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Do not use very emotional or colorful language
  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jad is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Jad

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Jad move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jad take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jad

Personality Compatibility


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