Jamal Habash in

Jamal Habash

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Senior Director Customer Service at GEICO
📍 Tampa, Florida, United States

Jamal Habash is the Senior Director of Customer Service at GEICO, where he has held several leadership roles. He focuses on driving innovation, enhancing team performance, and fostering collaboration between product and engineering. He is a graduate of Adelphi University and Florida Southern College.

Outside of his professional role, Jamal is dedicated to building strong team cultures and invests his time in community service. He has volunteered with organizations like Girls Inc. to support and encourage the next generation of young women. He is also proficient in Arabic, English, and Spanish.

Unique Fact: Jamal is trilingual, leveraging his fluency in Arabic, English, and Spanish to connect with diverse teams and customers.

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Experience
15 Years
Current Role
Senior Director Customer Service
Job Level
Senior
Location
Tampa, Florida, United States
Personality Overview

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Decision Approach
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Priorities

Topics Jamal cares about

Customer Experience
As Senior Director of Customer Service, his work is centered on driving innovation to deliver seamless and impactful customer experiences.
Building Team Culture
Frequently posts about the importance of associate appreciation and building strong cultures through consistent, positive team interactions.
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Career

Work history

2-2025
Senior Director Customer Service
GEICO
9-2022 - 2-2025
Director of Virtual Physical Damage Operations
GEICO
1-2022 - 9-2022
Director of Sales and Service
GEICO
12-2020 - 1-2022
Customer Retention Manager
GEICO
7-2019 - 12-2020
Subrogation Manager
GEICO
In the press

Media appearances

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Education
2009 - 2024
Bachelor's degree
Adelphi University
2018 - 2022
Business Administration and Management
Florida Southern College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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