Jamel Gafsi, Ph.D. in

Jamel Gafsi, Ph.D.

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General Manager - Microsoft Innovation Hub at Microsoft
📍 Greater Paris Metropolitan Region, France

Jamel leads Microsofts Innovation Hub, guiding strategic customers globally through their AI transformation. His extensive Microsoft career includes leadership in engineering and customer success, leveraging a Ph. D. from Télécom Paris. Colleagues commend his deep technical knowledge, business acumen, and leadership skills.

Originally from Tunisia, Jamel is a former startup founder who developed software for TV content over internet networks. He enjoys working in multicultural environments, having managed a team in Paris with 24 different nationalities, and believes in learning from people who are smarter than him.

Unique fact: Before his current role, Jamel was the President of the Microsoft Engineering Center in Paris, a fully-owned subsidiary he helped establish and grow.

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Experience
26 Years
Current Role
General Manager - Microsoft Innovation Hub
Job Level
Senior
Location
Greater Paris Metropolitan Region, France
Personality Overview

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Priorities

Topics Jamel cares about

AI Transformation
His current role is centered on leading a global team to help Microsoft's most strategic customers accelerate their AI journey and drive business growth.
Customer-Centric Innovation
He focuses on deep, hands-on engagement with customers to turn their unique challenges and ideas into implemented, value-driving solutions.
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Career

Work history

10-2024
General Manager - Microsoft Innovation Hub
Microsoft
7-2020 - 10-2024
General Manager Customer Success, Western Europe
Microsoft
9-2018 - 7-2020
General Manager Engineering, Low Code & AI
Microsoft
9-2010 - 8-2018
Senior Director/Partner Director Engineering, Windows and Devices
Microsoft
1-2008 - 9-2010
Senior Director Operations, Sales and Business Development
Microsoft
In the press

Media appearances

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Education
1997 - 1999
Ph.D. with High Honors
Télécom Paris
1990 - 1996
Master's degree
Karlsruhe Institute of Technology (KIT)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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