Jamel Gafsi, Ph.D.

Enthusiast
DISC Type : i

General Manager - Microsoft Innovation Hub at Microsoft

Greater Paris Metropolitan Region, France

Overview

Jamel leads Microsofts Innovation Hub, guiding strategic customers globally through their AI transformation. His extensive Microsoft career includes leadership in engineering and customer success, leveraging a Ph. D. from Télécom Paris. Colleagues commend his deep technical knowledge, business acumen, and leadership skills.

Originally from Tunisia, Jamel is a former startup founder who developed software for TV content over internet networks. He enjoys working in multicultural environments, having managed a team in Paris with 24 different nationalities, and believes in learning from people who are smarter than him.

Unique fact: Before his current role, Jamel was the President of the Microsoft Engineering Center in Paris, a fully-owned subsidiary he helped establish and grow.

Personality Overview

Optimistic

Amiable & Agreeable

Non-Confrontational

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

AI Transformation
His current role is centered on leading a global team to help Microsoft's most strategic customers accelerate their AI journey and drive business growth.
Customer-Centric Innovation
He focuses on deep, hands-on engagement with customers to turn their unique challenges and ideas into implemented, value-driving solutions.
Rapid Prototyping
His Innovation Hub team specializes in moving from "what if" to "let's build it, " quickly turning business ideas into hands-on experimental prototypes.

Media Appearances

Jamel has no verified media appearances

Work History

10-2024
General Manager - Microsoft Innovation Hub at Microsoft
7-2020 - 10-2024
General Manager Customer Success, Western Europe at Microsoft
9-2018 - 7-2020
General Manager Engineering, Low Code & AI at Microsoft
9-2010 - 8-2018
Senior Director/Partner Director Engineering, Windows and Devices at Microsoft
1-2008 - 9-2010
Senior Director Operations, Sales and Business Development at Microsoft

Education

1997 - 1999
Ph.D. with High Honors from Télécom Paris
1990 - 1996
Master's degree from Karlsruhe Institute of Technology (KIT)

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Paris Metropolitan Region, France Job Level : Senior Designation : General Manager - Microsoft Innovation Hub at Microsoft
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Insights For Selling To Jamel

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamel is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jamel

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Jamel move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Jamel take some risk or not?

  • They can take some low-probability risks if needed.

You And Jamel

Personality Compatibility


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