Sam Bills

Energizer
DISC Type : I

Director of ICT at NHS South West London ICB

Stourbridge, England, United Kingdom

Overview

Sam Bills is the Director of ICT at NHS South West London ICB, bringing over 20 years of experience developing customer strategies and leading business transformations in the public and private sectors. People he has worked with describe him as experienced, business-focused, and a capable leader of complex activities.


He managed multi-million pound budgets and contributed to the European Deposit Protection Scheme during his time at RBS.

Personality Overview

Informal

Believer

Big Picture Person

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

ICT Transformation
As a Director of ICT and former Transition Director, he has a proven track record of managing large-scale business and operational transformation programmes within the NHS.
Customer-Centric Services
His background is in developing customer strategies and journeys, using insight to create commercially successful service offerings in both public and private sectors.
Large-Scale Programmes
Has successfully managed multi-million pound budgets and complex regulatory projects, including his work on the European Deposit Protection Scheme at RBS.

Media Appearances

Sam has no verified media appearances

Work History

7-2023
Director of ICT at NHS South West London ICB
11-2021 - 7-2023
ICT Transition Director at NHS England
2-2021 - 11-2021
Deputy Director of ICT Operations at NEL
8-2017 - 1-2021
Operational Transformation Lead at NEL
7-2016 - 8-2017
Design Authority at RBS

Education

Sam has no verified education history

More Information

Social Presence :

Prographics :

Exp : 18 Location : Stourbridge, England, United Kingdom Job Level : Mid-senior Designation : Director of ICT at NHS South West London ICB
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Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Sam

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Sam take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Sam

Personality Compatibility


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