Michelle Woodward

Energizer
DISC Type : I

Head of Urgent & Emergency Care at South West London ICB

London Area, United Kingdom

Overview

Michelle Woodward is the Head of Urgent & Emergency Care at South West London ICB, specializing in healthcare management and large-scale program transformation. She leverages extensive experience in change management within the NHS, supported by a BA in Humanities from the University of the West of England.

Michelle demonstrates a strong interest in leadership and business strategy, keeping informed through publications like Harvard Business Review and Forbes. This suggests a commitment to applying high-level management principles to the complex challenges within the healthcare sector.

She has a versatile background, having led major transformation programs in both Mental Health and Urgent & Emergency Care.

Personality Overview

Big Picture Person

Believer

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Healthcare Transformation
Has a proven track record of leading large-scale change, having held transformation-focused roles in both Mental Health and Urgent Care programs.
Urgent & Emergency Care
As the current Head of Urgent & Emergency Care for the South West London ICB, this is her primary area of professional focus and expertise.
Stakeholder Management
A core listed skill essential for navigating the complexities of the NHS and managing integrated care systems (ICS).

Media Appearances

Michelle has no verified media appearances

Work History

4-2021
Head of Urgent & Emergency Care at South West London ICB
11-2019 - 4-2021
Head of Mental Health Transformation at SWL Health and Care Partnership
6-2018 - 11-2019
Programme Manager at South West London Health and Care Partnership
9-2016 - 11-2019
Senior Project Manager at Healthy London Partnership
2-2015 - 4-2021
Project & Change Manager at St Georges Healthcare NHS Trust

Education

1990 - 1993
BA (HONS) Humanities from University of the West of England

More Information

Social Presence :

Prographics :

Exp : 22 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Head of Urgent & Emergency Care at South West London ICB
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Michelle

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Michelle take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Michelle

Personality Compatibility


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