James Hickman

Energizer
DISC Type : I

Chief Executive Officer at Finseta

London, England, United Kingdom

Overview

James Hickman leads Finseta as CEO, leveraging over 20 years of senior leadership in the currency exchange and payments industry. His expertise drives the companys mission to provide proprietary, cloud-based multi-currency payment solutions. He also contributes his strategic insight as a Non-Executive Director at Payabl.

Outside of fintech, James is deeply connected to the world of elite sports. He actively supports and mentors rising athletes, notably in golf, and enjoys attending professional tennis events. This passion stems from his own highly successful career as a competitive athlete, which informs his professional discipline.

Unique fact: James is a three-time Olympian and five-time short-course World Champion swimmer, bringing a world-class athletes mindset to his role in financial services.

Personality Overview

Informal

Big Picture Person

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Fintech Payments
As CEO of Finseta, he is focused on growing the firm's international payment, currency risk management, and electronic account services for businesses.
International Expansion
He is currently leading Finseta's strategic growth into new regions, including Canada and the UAE, to broaden the company's global footprint.
High-Performance Mindset
He draws upon his background as a former five-time world champion swimmer to instill a culture of discipline and success within his teams.

Media Appearances

Q&A with CEO James Hickman and CFO Judy Happe of Finseta. Featured in Apple Podcasts

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Interview with CEO James Hickman of Finseta. Featured in YouTube

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Interview with CEO James Hickman and CFO Judy Happe of Finseta. Featured in YouTube

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Work History

9-2022
Chief Executive Officer at Finseta
11-2022
Non Executive Director at payabl.
6-2016
Non Executive Director at Lexikin
9-2021 - 9-2022
Chief Revenue Officer (CRO) at fire.com
12-2016 - 6-2021
Group Chief Commercial Officer at Equals

Education

Education details unavailable from The Oratory School

More Information

Social Presence :

Prographics :

Exp : 9 Location : London, England, United Kingdom Job Level : Leadership Designation : Chief Executive Officer at Finseta
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from James

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can James take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And James

Personality Compatibility


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