James Kaltenmark
Login to view DISC.Self Employed at R & J Enterprises
📍 Cleveland, Ohio, United States
James Kaltenmark is a seasoned consultant and leader with extensive experience in customer service and sales, specializing in contact center operations. A graduate of Baldwin Wallace University, he has a proven background in building and managing teams for companies like Steris and Time Warner Cable, focusing on process improvement and achieving service goals.
Read the full overview →Experience
24 Years
Current Role
Self Employed
Location
Cleveland, Ohio, United States
Personality Overview
How James shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Priorities
Topics James cares about
Contact Center Strategy
He consults for new contact center start-ups and analyzes the effectiveness of third-party providers through his own business, R & J Enterprises.
Team Coaching
His career history at Steris, Time Warner Cable, and U-Store-It consistently highlights his skills in coaching, talent management, and leadership development.
Career
Work history
8-2015
Self Employed
R & J Enterprises
8-2013 - 7-2015
Manager Customer Support
Steris
3-2008 - 7-2013
Customer Care Manager
Time Warner Cable
2-2000 - 4-2007
Director of Call Center Sales and Service
U-Store-It
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
Bachelor's degree
Baldwin Wallace University
Social presence
Behavioral profile
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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