James LeBrun

Critic
DISC Type : C

CEO at Direct Claims Management Group

Greater Tampa Bay Area, United States

Overview

James LeBrun is the CEO of Direct Claims Management Group, where he specializes in creating custom Managed Repair Programs for P&C insurance carriers and managing contractors for daily and catastrophe operations. He is described as a connector with great industry knowledge. He holds a Bachelor of Business Administration from the University of West Florida.

His companys mission is not just to manage claims, but to support people through challenging times by restoring peace of mind, not just properties.

Personality Overview

Critic

Objective Thinker

Information Seeker

They like to take decisions independently and do not seek others' support often.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Complex Claims
His company specializes in turning chaos into clarity by managing large, multi-trade, or technically demanding property loss claims for carriers and TPAs.
Carrier Partnerships
Focuses on building collaborative partnerships with P&C carriers and TPAs to create faster resolutions, smarter workflows, and stronger policyholder experiences.
Empathetic Service
Emphasizes that claims management is about people and pressure, and his firm prioritizes genuine care and support for policyholders during difficult times.

Media Appearances

James has no verified media appearances

Work History

5-2015
CEO at Direct Claims Management Group
11-2012 - 5-2015
Recruiting Manager at Nexxus Solutions Group
9-2004 - 8-2012
Recruiting Manager at Contractor Connection

Education

Bachelor of Business Administration (B.B.A.) from UWF Lewis Bear Jr. College of Business

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Tampa Bay Area, United States Job Level : Leadership Designation : CEO at Direct Claims Management Group
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from James

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will James move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can James take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And James

Personality Compatibility


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