James W.

Go-getter
DISC Type : d

VP, Director - Mobile & Web Engineering at Citizens

Providence County, Rhode Island, United States

Overview

James W. is the VP and Director of Mobile & Web Engineering at Citizens, leveraging an extensive background in computer and network security from his time at RSA. A graduate of Saint Anselm College and a certified Scrum Master, people he has worked with describe him as highly intelligent, analytical, and organized.

His professional background includes concurrent roles as a People Manager, Product Owner, and Scrum Master for an Identity SaaS product.

Personality Overview

Self-Confident

Vision Oriented

Fast-Paced

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Mobile Engineering Leadership
As VP and Director at Citizens, he leads the engineering teams responsible for customer-facing mobile and web applications.
Identity & Access Management
Managed product development for SecurID Access at RSA, focusing on multi-factor authentication for mobile and desktop applications.
Agile Methodologies
He is a certified Professional Scrum Master and has simultaneously held Product Owner and Scrum Master roles, showing a deep commitment to agile frameworks.

Media Appearances

James has no verified media appearances

Work History

5-2022
VP, Director - Mobile & Web Engineering at Citizens
7-2019 - 5-2022
VP, Manager - Mobile Engineering at Citizens
3-2018 - 6-2019
Manager, Product Owner, & Scrum Master - Mobile & Desktop App Development - SecurID Access at RSA Security
4-2011 - 2-2018
Manager, Threat Content - Netwitness Suite at RSA Security
7-2010 - 3-2011
Threat Content Development Lead - enVision at RSA Security

Education

2000 - 2004
BA from Saint Anselm College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Providence County, Rhode Island, United States Job Level : Senior Designation : VP, Director - Mobile & Web Engineering at Citizens
URL has been copied!

Insights For Selling To James

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from James

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are neither the fastest decision makers nor the slowest.
  • Can James take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And James

Personality Compatibility


Other Citizens Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.