James Waghorn in

James Waghorn

Go-getter · DISC type d
Director of Customer Contact at CarTrawler
📍 Greater Dublin, Ireland

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Director of Customer Contact
Job Level
Mid-senior
Location
Greater Dublin, Ireland
Personality Overview

How James shows up

Vision Oriented
Fast-Paced
Decisive

They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Priorities

Topics James cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2018
Director of Customer Contact
CarTrawler
3-2015 - 11-2018
Head of Customer Operations
SSE Airtricity
9-2012 - 3-2015
Customer Operations Manager - Home Energy
SSE Airtricity
12-2011 - 9-2012
Operations Manager – Meteor Customer Care & Technical Support
HCL BPO
2-2011 - 12-2011
Operations Manager - Meteor & eMobile Customer Care
Meteor
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor’s Degree
Glasgow Caledonian University
3-2025 - 3-2025
Certificate
Coursera
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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