Jamie Grace

Critic
DISC Type : C

Sr. Security Services Coordinator at Carnegie Mellon University

Pittsburgh, Pennsylvania, United States

Overview

Jamie Grace is a Sr. Security Services Coordinator at Carnegie Mellon University with over a decade of experience in IT infrastructure. She focuses on disaster recovery, business continuity, and data protection, holding an (ISC)2 certification in cybersecurity and possessing deep knowledge of enterprise backup systems.



Previously, Jamie served as a Consultant Archivist at Carnegie Mellon, where she developed new policies for managing and cataloging backup media and historical records.

Personality Overview

Critic

Objective Thinker

Precise

It is very likely that they will negotiate pricing or other important terms.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Disaster Recovery
Her current role involves helping IT colleagues create and improve disaster preparedness plans and testing applications for resiliency against site loss.
Cybersecurity Preparedness
She holds an (ISC)2 Certified in Cybersecurity credential and actively follows security summits to stay informed on expert topics.
Data Protection
Her background as a Senior Backup Engineer includes hands-on experience with enterprise-class backup applications and long-term environment development.

Media Appearances

Jamie Grace - Sr. Security Services Coordinator at Carnegie Mellon University. Featured in TheOrg.com

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Work History

7-2025
Sr. Security Services Coordinator at Carnegie Mellon University
7-2022 - 7-2025
Disaster Recovery and Business Continuity Consultant at Carnegie Mellon University
10-2019 - 7-2022
Senior Backup Engineer at Carnegie Mellon University
12-2010 - 2-2011
Facilities Assistant at Google
10-2009 - 11-2010
Consultant Archivist at Carnegie Mellon University

Education

2013 - 2014
Education details unavailable from Community College of Allegheny County
2010 - 2010
Certificate from Equal Employment Opportunity Commission

More Information

Social Presence :

Prographics :

Exp : 15 Location : Pittsburgh, Pennsylvania, United States Job Level : Junior Designation : Sr. Security Services Coordinator at Carnegie Mellon University
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Jamie

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jamie take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jamie

Personality Compatibility


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