Jamie Mclellan - CXAD (Dip)
Inquirer · DISC type dcJamie Mclellan is a customer experience leader with over 30 years of experience, primarily in the gaming industry. He specializes in implementing CX frameworks that enhance customer satisfaction and drive revenue retention. He holds a Professional Diploma in CX and a certification as a Generative AI Leader.
Jamie has recently shared his formal diagnosis of Autism and ADHD, reflecting on how this has been both grounding and liberating. This has reshaped his perspective on personal wellbeing and his approach to leadership, emphasizing the creation of supportive and understanding environments for his team.
He is passionate about being a person who "gets stuff done" and actively works to elevate the customer experience within his organization.
Read the full overview →How Jamie shows up
They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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