Janelle Larson

Evaluator
DISC Type : dsc

Senior Customer Success Manager at Pipedrive

Estero, Florida, United States

Overview

Janelle has no verified overview

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Janelle has no verified topics they care about

Media Appearances

Janelle has no verified media appearances

Work History

1-2024
Senior Customer Success Manager at Pipedrive
4-2022 - 12-2023
Customer Success Manager at Pipedrive
5-2009 - 12-2021
Business Owner : Sales, Business Operations, Account Management, and Customer Service at UNITS® Moving and Portable Storage, Inc.
7-2007 - 11-2018
Account Manager / Side Business at JL Raptor

Education

BA from Ripon College
Education details unavailable from Trailhead by Salesforce

More Information

Social Presence :

Prographics :

Exp : 18 Location : Estero, Florida, United States Job Level : Middle Designation : Senior Customer Success Manager at Pipedrive
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Insights For Selling To Janelle

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Janelle is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Janelle

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Janelle move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Janelle take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Janelle

Personality Compatibility


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