Jay Parikh
Login to view DISC.Jay Parikh is the Senior Vice President of Quality & Workforce at TTEC, with over 25 years of experience in customer experience and business transformation. A forward-thinking leader, he specializes in workforce optimization, AI integration, and operational excellence. He holds a Bachelor of Business Administration from the University of North Carolina at Charlotte.
Outside of work, Jay is committed to mentoring professionals and building strong teams, an accomplishment he finds as rewarding as any business milestone. He is a supporter of the Childrens Miracle Network and prioritizes his family.
In 2024, Jay was named "Workforce Professional of the Year" by the Global Workforce Management Forum (GWFM).
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