Jay Yun

Questioner
DISC Type : c

AI Agent Workforce Manager at Sendbird

South Korea

Overview

Jay Yun is the Head of Engineering at Sendbird, where he manages all engineering teams and focuses on product delivery. His experience includes roles at Samsung Electronics and co-founding Openwise Inc. He holds a Bachelors degree from Seoul National University.

Jay has a strong entrepreneurial background, having served as the Co-Founder & CEO of Openwise Inc. , a mobile solutions startup. His interests include following technology news from publications like TechCrunch and Business Insider.

He holds a patent for a new customer relationship management system he developed using smartphones.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

AI Agent Management
He recently started a new role as AI Agent Workforce Manager at Sendbird, indicating a key new focus area for his work.
Engineering Leadership
As Head of Engineering, he is responsible for managing all engineering teams related to Sendbird's products and delivering a better product to customers.
Entrepreneurship
He was the Co-Founder and CEO of Openwise Inc. , a mobile solutions startup, demonstrating a strong background in building a company from the ground up.

Media Appearances

Jay has no verified media appearances

Work History

2-2025
AI Agent Workforce Manager at Sendbird
2-2020
Head of Engineering at Sendbird
7-2016 - 2-2020
VP of Engineering (Applications) at Sendbird
11-2014 - 6-2016
Research Staff, Samsung Advanced Institute of Technology at Samsung Electronics
1-2011 - 9-2014
Co-Founder & CEO at Openwise Inc.

Education

B.S. / B.A. from Seoul National University

More Information

Social Presence :

Prographics :

Exp : 17 Location : South Korea Job Level : Middle Designation : AI Agent Workforce Manager at Sendbird
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Insights For Selling To Jay

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jay is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jay

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jay move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jay take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Jay

Personality Compatibility


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