Jayram Padmanabhan

Visionary
DISC Type : Ds

EVP and CIO - Commercial and Payments at KeyBank

San Francisco Bay Area, United States

Overview

Jayram Padmanabhan is the EVP and CIO for Commercial and Payments at KeyBank, with over 20 years of executive experience at firms like Wells Fargo and American Express. A graduate of Northwesterns Kellogg School of Management, he specializes in digital transformation, product development, and driving growth through technology.

He is a recipient of the American Express Presidents Pinnacle Award for excellence in digital product management and innovation.

Personality Overview

Fast But Thoughtful

Early Adopter

Direct & Assertive

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Digital Transformation
His career focus has been leading digital transformation initiatives at major financial institutions like KeyBank and Wells Fargo to enhance customer and employee experiences.
Commercial Payments
He leads product and technology for KeyBank's Commercial and Payments business, covering treasury, cards, RTP, and embedded banking.
Team Leadership
He champions a "One Team One Dream" philosophy and has a proven track record of building and leading large, high-performing global teams.

Media Appearances

Jayram has no verified media appearances

Work History

2-2025
EVP and CIO - Commercial and Payments at KeyBank
1-2022 - 2-2025
SVP - Head of Commercial and Payments, Sr. Business and Technology Executive at KeyBank
5-2020 - 1-2022
SVP, Head of Digital Transformation, Merchant Services - Payments at Wells Fargo
1-2019 - 6-2020
SVP, Digital Transformation Initiatives Leader, Treasury Management Payments (Commercial/Wholesale) at Wells Fargo
10-2015 - 1-2019
SVP, Product Experience and Strategy Leader (Consumer and Commercial/Wholesale) at Wells Fargo

Education

MBA from Northwestern University - Kellogg School of Management
Master of Engineering - MEng from JU

More Information

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Exp : 27 Location : San Francisco Bay Area, United States Job Level : Leadership Designation : EVP and CIO - Commercial and Payments at KeyBank
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Insights For Selling To Jayram

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Focus on the results that your product produces, expect some strategic questions in return
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jayram is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jayram

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jayram move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jayram take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jayram

Personality Compatibility


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