Jean Hayden

Captain
DISC Type : DS

VP of Operations and Chief of Staff to the CEO at BillionToOne

San Francisco Bay Area, United States

Overview

Jean Hayden is a seasoned operations executive, serving as the VP of Operations and Chief of Staff at BillionToOne. With a background at Google, Databricks, and BCG, she specializes in building and scaling global teams for hyper-growth technology companies, translating strategy into execution. She holds an MBA from Harvard Business School.

Jean has a keen interest in leadership and historical narratives, having recommended the memoir "True North" by Jill Ker Conway and Robert Caros political biography "Master of the Senate. " Her career shows a long-standing passion for healthcare, from early work commercializing health technologies to her current role in diagnostics.

Unique fact: She played a key role in helping to run the IPO process for her current company, BillionToOne.

Personality Overview

Dynamic But Sincere

Consummate Professional

Long-Term Thinker

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Scaling Operations
Her career is defined by building and leading operations functions from scratch in hyper-scaling companies like Google Cloud, Databricks, and now BillionToOne.
Healthcare Technology
She has returned to the healthcare sector, focusing on precision diagnostics. She previously worked on commercializing emerging health technologies at Columbia University.
Corporate Transformation
She is drawn to roles requiring fundamental change and has experience leading organizational transformations for large companies from her time at Boston Consulting Group.

Media Appearances

Jean has no verified media appearances

Work History

3-2025
VP of Operations and Chief of Staff to the CEO at BillionToOne
1-2023 - 3-2024
VP Revenue Strategy and Operations at Databricks
1-2021 - 1-2023
Managing Director, Strategy and Operations, Google Cloud at Google
1-2017 - 2-2021
Director, Strategy and Operations, Google Cloud at Google
6-2015 - 1-2017
Head of Strategy and Operations, Product Partnerships, Google Ads at Google

Education

MBA from Harvard Business School
Bachelor of Science - BS from The Australian National University

More Information

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Exp : 13 Location : San Francisco Bay Area, United States Job Level : Leadership Designation : VP of Operations and Chief of Staff to the CEO at BillionToOne
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Insights For Selling To Jean

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jean is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jean

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jean move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jean take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jean

Personality Compatibility


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