Jean Michael E.

Pioneer
DISC Type : DSI

Team Manager for Operations at Valor Global

Rizal, Calabarzon, Philippines

Overview

Jean Michael E. is an operations leader at Valor Global, specializing in customer advocacy and communication strategies. With a background in account management, he excels at using analytical skills and data-driven decision-making to meet client needs. He is a graduate of Aquinas School and is known for developing talent and commanding respect within his teams.

He is passionate about professional development, focusing on gaining more knowledge in effective communication and understanding customer motivations. His career shows a dedicated approach to mastering business analysis and fostering strong relationships with both internal teams and external clientele, indicating a deep interest in corporate dynamics and operational excellence.

Unique fact: He focuses on understanding the "customers hope for gain and fear of loss" to drive his strategies.

Personality Overview

Dynamic But Sincere

Decisive But Friendly

Friendly But Fast

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Customer Advocacy
His professional focus is on harnessing analytical skills to drive customer advocacy and enhance communication strategies to fulfill client aspirations.
Team Mentorship
As a mentor, he instills the importance of data-driven decision-making and is described as a manager who coaches, develops, inspires, and motivates talent.
Business Analysis
Emphasizes the significance of thorough business analysis to understand customer needs and guide his operational teams effectively.

Media Appearances

Jean has no verified media appearances

Work History

10-2022
Team Manager for Operations at Valor Global
11-2022 - 12-2024
Manager at Valor Global
10-2021
Account Manager Team Lead at Confidential
10-2019 - 2-2021
Customer Service Representative at CONCENTRIX DAKSH SERVICES PHIL
10-2019 - 1-2021
Customer Support Specialist at Concentrix

Education

6-1985 - 3-1989
Secondary from Aquinas School
1978 - 1985
High School/Secondary Diplomas and Certificates from Aquinas School

More Information

Social Presence :

Prographics :

Exp : 6 Location : Rizal, Calabarzon, Philippines Job Level : Middle Designation : Team Manager for Operations at Valor Global
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Insights For Selling To Jean Michael

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jean Michael is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Jean Michael

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Jean Michael move?

  • They are generally fast movers and can take quick decisions
  • Can Jean Michael take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Jean Michael

Personality Compatibility


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