Jean Shaw in

Jean Shaw

Questioner · DISC type c
Senior Director, Market Research & Insights at Evernorth Health Services
📍 St Louis, Missouri, United States

Jean is a dynamic research leader and Senior Director at Evernorth Health Services, specializing in translating consumer data into actionable insights. With an MPA from the University of Missouri-Columbia, she provides strategic counsel on effective messaging and channels, leveraging extensive experience in qualitative and quantitative research to drive change.

Her background includes over a decade at FleishmanHillard, where she provided strategic counsel for government-based social marketing and behavior change campaigns.

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Experience
22 Years
Current Role
Senior Director, Market Research & Insights
Job Level
Senior
Location
St Louis, Missouri, United States
Personality Overview

How Jean shows up

Cautious & Analytical
Price-Sensitive
Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Priorities

Topics Jean cares about

Consumer Insights
Focuses on translating both qualitative and quantitative consumer research into actionable insights that drive strategic business changes.
Healthcare Trends
Highlights research on consumers' future expectations for care and how employers are planning to meet these evolving demands.
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Career

Work history

5-2025
Senior Director, Market Research & Insights
Evernorth Health Services
8-2019 - 6-2025
Director, Market Research & Insights
Evernorth Health Services
8-2019 - 10-2023
Director, Market Research Principal
Express Scripts
8-2005 - 10-2023
Senior Vice President & Partner, Research, Measurement and Analytics
FleishmanHillard
8-2005 - 10-2023
Senior Vice President & Partner, Research & Insights
FleishmanHillard
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2005
MPA
University of Missouri-Columbia
1999 - 2003
Bachelor of Journalism
University of Nebraska-Lincoln
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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