Jean Shaw in

Jean Shaw

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Senior Director, Market Research & Insights at Evernorth Health Services
📍 St Louis, Missouri, United States

Jean is a dynamic research leader and Senior Director at Evernorth Health Services, specializing in translating consumer data into actionable insights. With an MPA from the University of Missouri-Columbia, she provides strategic counsel on effective messaging and channels, leveraging extensive experience in qualitative and quantitative research to drive change.

Her background includes over a decade at FleishmanHillard, where she provided strategic counsel for government-based social marketing and behavior change campaigns.

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Experience
22 Years
Current Role
Senior Director, Market Research & Insights
Job Level
Senior
Location
St Louis, Missouri, United States
Personality Overview

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Priorities

Topics Jean cares about

Consumer Insights
Focuses on translating both qualitative and quantitative consumer research into actionable insights that drive strategic business changes.
Healthcare Trends
Highlights research on consumers' future expectations for care and how employers are planning to meet these evolving demands.
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Career

Work history

5-2025
Senior Director, Market Research & Insights
Evernorth Health Services
8-2019 - 6-2025
Director, Market Research & Insights
Evernorth Health Services
8-2019 - 10-2023
Director, Market Research Principal
Express Scripts
8-2005 - 10-2023
Senior Vice President & Partner, Research, Measurement and Analytics
FleishmanHillard
8-2005 - 10-2023
Senior Vice President & Partner, Research & Insights
FleishmanHillard
In the press

Media appearances

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Education
2003 - 2005
MPA
University of Missouri-Columbia
1999 - 2003
Bachelor of Journalism
University of Nebraska-Lincoln
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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