Jean Toland Johnson

Questioner
DISC Type : c

Director of Information Technology at Dexter

Greater Chicago Area, United States

Overview

Jean Toland Johnson is a senior IT executive at Dexter with over 15 years of experience leading technology transformation and ERP consolidation for manufacturing and distribution companies. She holds an executive leadership certificate from the University of Chicago Booth School of Business and is focused on strengthening cybersecurity and modernizing enterprise systems.

Outside of her corporate IT role, Jean is the co-founder of Collectors Outpost, an omni-channel retail company. This venture connects fans with merchandise from pop culture genres they love, including sci-fi, fantasy, anime, and Disney, reflecting a deep personal interest in these areas.

Unique fact: She co-founded and operates a retail and wholesale business dedicated to pop culture collectibles.

Personality Overview

Value Seeker

Systematic

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

ERP Consolidation
Has a proven track record of delivering enterprise-wide ERP projects, including leading the implementation of D365 F&O for a global distributor.
Digital Transformation
Her career is focused on leading digital innovation and aligning IT strategy with business goals to drive growth and operational excellence.
Cybersecurity Enhancement
A key part of her current role at Dexter involves strengthening cybersecurity across more than 50 locations in North America.

Media Appearances

Jean has no verified media appearances

Work History

2-2024
Director of Information Technology at Dexter
7-2020 - 2-2024
Senior Director Information Technology at REV UP BRANDS
7-2018 - 12-2025
Co-Founder at Collector's Outpost
3-2009 - 7-2020
Manager, Client Services at BTS-IT, Inc.
3-2005 - 3-2009
Process Improvement Specialist at Dayton Superior

Education

Bachelor of Business Administration - BBA from Western Governors University
2019 - 2019
Essentials of Executive Leadership: The Psychology of Management from University of Chicago Booth School of Business Executive Education

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Director of Information Technology at Dexter
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Insights For Selling To Jean Toland

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jean Toland is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jean Toland

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jean Toland move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jean Toland take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Jean Toland

Personality Compatibility


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