Jeanette A.

Activist
DISC Type : Cd

Sr Customer Success Manager at Bravent

Pompano Beach, Florida, United States

Overview

Jeanette is a bilingual Customer Success Leader at Bravent with over 10 years of experience driving growth in SaaS and AI startups across global markets. Described by colleagues as dynamic, innovative, and results-driven, she specializes in building strategic partnerships and holds a Bachelor of Business Administration.

She appears passionate about fostering innovation ecosystems and supporting emerging talent, having partnered with Miami Dade College to engage with students. This reflects a commitment to community and developing the next generation of professionals.

Jeanette has a keen focus on cutting-edge technology, recently completing Microsoft bootcamps for both AI Transformation with Copilot and Low Code development.

Personality Overview

Value Conscious

Logical And Quick

Meticulous

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

AI Business Solutions
Her recent Microsoft certifications and bootcamp participation show a deep dive into leveraging Copilot and AI for business transformation.
Low-Code Platforms
Actively participated in a Low Code + Copilot Studio Sales Bootcamp, indicating a focus on using these platforms to drive business value.
Strategic Account Growth
Her career highlights consistently involve driving multi-million dollar revenue, retention, and expansion through strategic client relationships.

Media Appearances

Interview with Jeanette A., Sr Customer Success Manager at Bravent. Featured in Vimeo

See Now

Work History

12-2023 - 9-2025
Sr Customer Success Manager at Bravent
6-2022 - 12-2023
Customer Success Manager at Visiting Media
6-2021 - 7-2022
Customer Success Manager at Ingram Micro
11-2019 - 6-2021
Assistant Manager at Sottosale
1-2014 - 2-2016
Customer Success Manager at Bila Whole Sale

Education

10-2010 - 6-2015
Bachelor of Business Administration - BBA from Universidad Nueva Esparta
8-2016 - 9-2017
Business Management from Cairns college of english and business

More Information

Social Presence :

Prographics :

Exp : 12 Location : Pompano Beach, Florida, United States Job Level : N/A Designation : Sr Customer Success Manager at Bravent
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Insights For Selling To Jeanette

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeanette is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jeanette

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jeanette move?

  • Their decision making speed is somewhere in the middle.
  • Can Jeanette take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jeanette

Personality Compatibility


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