Jeannie Walters, CCXP, CSP
Login to view DISC.Jeannie Walters is the CEO of Experience Investigators, an award-winning customer experience expert, speaker, and author. A Certified Speaking Professional (CSP) and graduate of the University of Missouri-Columbia, she helps businesses enhance customer loyalty through proactive CX strategies. People who have worked with her describe her as powerful, organized, and captivating.
Living just outside Chicago with her husband, Jeannie enjoys attending her college-age childrens choir concerts and sporting events. She is passionate about demystifying customer experience, having published thousands of articles and created courses that have reached over 800, 000 learners.
She recently authored the book "Experience Is Everything, " which outlines her framework for turning customer interactions into human-centered experiences.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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