Jeff Ford
Observer · DISC type icJeff Ford is a long-tenured leader at Citizens Energy Group, currently serving as the Director of Billing and Customer Service. His career at the company showcases a diverse background, with previous leadership roles in Supply Chain, Purchasing, and Information Technology. He holds an MBA from the University of Indianapolis and a BS from Indiana University Indianapolis.
He has a history of community and industry engagement, having served on the board for the Indiana Regional Minority Supplier Diversity Council and as Treasurer for the Warm Heart Warm Home Foundation.
Jeff has been recognized as a "Distinguished Leader" by the International Utilities and Customer Experience (IUCX) Conference for his dedication and leadership in the utility industry.
Read the full overview →How Jeff shows up
They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.
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Work history
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DISC profile (public)
Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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