Jeff Mentiplay in

Jeff Mentiplay

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Executive, Data & Analytics: People & Culture + Customer Services at NAB
📍 Greater Melbourne Area, Australia

Jeff is a data and digital transformation executive with over 25 years of experience turning data and AI into tangible customer outcomes. Currently at NAB, he previously held senior data leadership roles at ANZ, where he focused on improving customer experiences. Colleagues describe him as having a sharp intellect and strong commercial acumen.

His writing suggests a strong interest in cricket, using metaphors from the sport to describe his career journey. He is also an active supporter of the professional data community, encouraging peers to contribute to industry-wide research and development.

He initiated and executed the transformation of over 450 data, analytics, and AI practitioners into a unified operating model.

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Experience
25 Years
Current Role
Executive, Data & Analytics: People & Culture + Customer Services
Location
Greater Melbourne Area, Australia
Personality Overview

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Priorities

Topics Jeff cares about

Data-driven CX
While at ANZ, he led a data-focused project with Experian to improve the digital banking app and enhance the customer experience by clarifying transaction data.
AI Adoption
His experience includes co-leading the development of an enterprise-wide adoption roadmap for new, AI-ready data architecture at ANZ.
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Career

Work history

2-2026
Executive, Data & Analytics: People & Culture + Customer Services
NAB
7-2024 - 11-2025
Group General Manager: Data Strategy Adoption
ANZ
10-2022 - 6-2024
Portfolio Lead/General Manager: Data
ANZ
10-2019 - 9-2022
Head of Australia Data
ANZ
4-2017 - 10-2019
Head of Data Innovation & Partnerships
ANZ
In the press

Media appearances

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Education
1999 - 2003
Graduate Diploma
AGSM @ UNSW Business School
1991 - 1999
BA
Monash University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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