Jeff Zimmerman

Enthusiast
DISC Type : i

Production Support Manager at Capital One

Glen Allen, Virginia, United States

Overview

Jeff Zimmerman is a Production Support Manager at Capital One with extensive experience in IT infrastructure operations and strategic planning. His background includes managing North American IT operations for Dura Automotive Systems. He holds a CompTIA Security+ certification and has a foundation in Mechanical Engineering from Lake Superior State University.

Colleagues have described Jeff as a highly motivated, detail-oriented, and knowledgeable IT manager and leader.

He has a proven history of ensuring customer satisfaction and implementing process improvements throughout his career.

Personality Overview

Amiable & Agreeable

Optimistic

Story Driven

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

IT Infrastructure Management
His career includes roles as an IT Infrastructure Operations Manager and lists data center management and infrastructure architecture as key skills.
Business Continuity
Lists "Business Continuity / Disaster Recovery Design and Execution" as a top skill, indicating a focus on operational resilience.
Production Support
His current and previous roles at Capital One, including Major Incident Manager, are centered around maintaining stable production environments.

Media Appearances

Jeff has no verified media appearances

Work History

7-2024
Production Support Manager at Capital One
8-2016
Major Incident Manager at Capital One
10-2004 - 6-2015
IT Infrastructure Operations Manager, North America at Dura Automotive Systems
4-2000 - 10-2004
Systems Administrator at Dura Automotive Systems
1995 - 4-2000
Consultant at I.C.E. LLC Consulting

Education

1991 - 1993
Associates from Ivy Tech Community College
1988 - 1991
Mechanical Engineering from Lake Superior State University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Glen Allen, Virginia, United States Job Level : Middle Designation : Production Support Manager at Capital One
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jeff

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Jeff take some risk or not?

  • They can take some low-probability risks if needed.

You And Jeff

Personality Compatibility


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