Jeffery Ma

Commander
DISC Type : D

Director of Technical Support at ExtraHop

Portland, Oregon, United States

Overview

Jeffery has no verified overview

Personality Overview

Candid & Clear

Very Quick

Risk-Taker

They respond well to strong and respectful communication.  They are not always relationship oriented. They take a lot of pride in personal achievements.

Topics They Care About

Jeffery has no verified topics they care about

Media Appearances

Jeffery has no verified media appearances

Work History

8-2025
Director of Technical Support at ExtraHop
3-2020 - 8-2025
Technical Support Manager at Rapid7
4-2018 - 2-2020
Technical Support Manager at Softengine
1-2017 - 3-2018
SAP Support Technician II at Orchestra Software
7-2014 - 1-2017
SAP Support Technician at Orchestra Software

Education

2004 - 2009
Bachelor of Science (BS) from Oregon State University
2008 - 2008
Bachelor of Science (B.S.) from City University of Hong Kong

More Information

Social Presence :

Prographics :

Exp : 15 Location : Portland, Oregon, United States Job Level : Mid-senior Designation : Director of Technical Support at ExtraHop
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Insights For Selling To Jeffery

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeffery is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jeffery

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Jeffery move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Jeffery take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Jeffery

Personality Compatibility


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