Jenelle Friday 🦁💖

Visionary
DISC Type : Ds

Director of Client Success at BDR.ai

Windsor, Colorado, United States

Overview

Jenelle has no verified overview

Personality Overview

Fast But Thoughtful

Goal-Oriented

Big Vision Person

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Jenelle has no verified topics they care about

Media Appearances

Jenelle has no verified media appearances

Work History

10-2025
Director of Client Success at BDR.ai
10-2024 - 7-2025
Customer Success Manager at Whale (usewhale.io)
1-2024
Founder at LionHeartCS
2-2023
Member at Customer Success Collective
9-2022
Member at Gain Grow Retain

Education

2025 - 2028
Master's degree from University of Colorado Boulder
4-2024 - 4-2024
CCSM Level 2 Certification from SuccessCOACHING

More Information

Social Presence :

Prographics :

Exp : 9 Location : Windsor, Colorado, United States Job Level : Mid-senior Designation : Director of Client Success at BDR.ai
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Insights For Selling To Jenelle

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • During followups, use phone or text if needed, they should be fine
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenelle is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jenelle

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jenelle move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jenelle take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jenelle

Personality Compatibility


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