Jenna Wicks Aronow

Examiner
DISC Type : cs

Strategic Customer Engagements at Amazon Web Services (AWS)

Los Angeles, California, United States

Overview

Jenna has a dynamic background that bridges traditional retail with cloud technology. After nearly a decade at Kohls in merchandise planning for beauty and apparel, she moved to Amazon to manage customer success for major electronics brands. She now focuses on Strategic Customer Engagements at Amazon Web Services (AWS).

Jenna is a graduate of Indiana Universitys Kelley School of Business, where she earned a Bachelor of Science.

Her career features a significant and successful pivot from a long tenure in corporate retail merchandising to a strategic role at a top-tier cloud computing provider.

Personality Overview

Unexpressive

Status Quo Seeker

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are always well-planned and adopt a systematic approach. Being observant comes to them naturally.

Topics They Care About

Strategic Engagements
Her current role at AWS is focused on managing strategic customer relationships, indicating a core focus on high-level business partnerships and technology solutions.
Customer Success
Previously managed a team of customer success managers at Amazon, showing a deep understanding of vendor relationships and success in the e-commerce space.
Retail Digital Transformation
[Predicted] Her career move from a traditional retailer like Kohl's to AWS suggests a strong interest in how technology and cloud services are transforming the retail industry.

Media Appearances

Jenna has no verified media appearances

Work History

3-2025
Strategic Customer Engagements at Amazon Web Services (AWS)
6-2022 - 3-2025
Manager of Customer Success Managers at Amazon
2-2021 - 5-2022
Category Business Manager- SEPHORA @ Kohl's at Kohl's
3-2020 - 2-2021
Omni Merchandise Planner- Gift, Hallmark, Candy at Kohl's
9-2019 - 3-2020
Omni Merchandise Planner- Men’s Accessories, Loungewear, and Gift at Kohl's

Education

2009 - 2013
Bachelor of Science (B.S.) from Indiana University - Kelley School of Business
2009 - 2013
Bachelor of Science (B.S.) from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 12 Location : Los Angeles, California, United States Job Level : N/A Designation : Strategic Customer Engagements at Amazon Web Services (AWS)
URL has been copied!

Insights For Selling To Jenna

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenna is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Jenna

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Jenna move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Jenna take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Jenna

Personality Compatibility


Other Amazon Web Services (AWS) Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.