Jennifer Dalton in

Jennifer Dalton

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Managing Director, Product Management – Card and Small Business, Chase Card Services at JPMorgan Chase & Co.
📍 Greater Philadelphia, United States

Jennifer Dalton is a visionary product executive with over 20 years of experience, currently serving as a Managing Director at JPMorgan Chase. She leads product management for Card and Small Business, focusing on delivering disruptive technology and driving business growth. People who have worked with her describe her as a brilliant strategist and an exceptional, empathetic leader.

Jennifer is a passionate advocate for diversity and inclusion within her organization. She holds multiple leadership roles in the Pride Business Resource Group for North America and serves as a firm-wide "Inclusion Solutions Speaker, " demonstrating a strong commitment to fostering an inclusive workplace.

She has been recognized with multiple accolades, including two Chase Champion awards for her complex project implementations.

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Experience
19 Years
Current Role
Managing Director, Product Management – Card and Small Business, Chase Card Services
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jennifer cares about

Financial Product Innovation
Leads the innovation and evolution of small business card products, overseeing multiple scrum teams from ideation through development and testing.
LGBTQ+ Advocacy
Holds multiple leadership roles for the Pride Business Resource Group in North America and serves as a firm-wide speaker on inclusion.
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Career

Work history

7-2020
Managing Director, Product Management – Card and Small Business, Chase Card Services
JPMorgan Chase & Co.
4-2019 - 7-2020
Executive Director, Product and Program Management – Credit Journey, Chase Card Services
JPMorgan Chase & Co.
1-2015 - 7-2019
Executive Director, Program Management – Chief Administration Office, Merchant Services
JPMorgan Chase & Co.
11-2004 - 11-2006
Award-Winning Project Manager – IT
Ally (Formally GMAC Commercial Mortgage)
1-2004 - 11-2004
Senior Business Analyst – IT
T-Mobile (Formally Sprint/Nextel Communication)
In the press

Media appearances

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Education
Bachelor of Science
Elon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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