Jennifer Kwan

Initiator
DISC Type : Di

Director, Global CX Campaign Marketing at Zendesk

San Francisco, California, United States

Overview

Jennifer has no verified overview

Personality Overview

Conviction Driven

Impact-Oriented

Confident

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

3-2025
Director, Global CX Campaign Marketing at Zendesk
3-2022 - 3-2025
Group Manager, Global Demand Generation at Zendesk
9-2020 - 3-2022
Senior Integrated Campaigns Marketing Manager - SMB at Zendesk
4-2019 - 9-2020
Global Integrated Campaigns Marketing Manager - SMB at Zendesk
7-2016 - 3-2019
Manager, Marketing - Direct Mail Marketing at Shutterfly, Inc.

Education

2011 - 2013
Masters of Business Administration from University of San Francisco
Bachelor of Arts from University of California, Davis

More Information

Social Presence :

Prographics :

Exp : 14 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director, Global CX Campaign Marketing at Zendesk
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Jennifer

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Jennifer take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Jennifer

Personality Compatibility


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