Jennifer Mann

Initiator
DISC Type : Di

Director Sales Operations and Enablement at ezCater

Greater Harrisburg Area, United States

Overview

Jennifer Mann is a strategic revenue operations and enablement leader at ezCater, skilled in driving scalable growth through cross-functional execution. Her career spans key roles in B2B sales operations and management at companies like Panera Bread and Staples. Colleagues describe her as strategic, focused, determined, and dedicated.

Jennifer has a unique creative background, holding an Associate of Specialized Technology degree in Interior Design. This educational foundation suggests a strong appreciation for visual arts and a detail-oriented approach to problem-solving, complementing her strategic and analytical professional skills in the sales operations field.

Her distinctive degree in Interior Design provides a creative and structured perspective to her leadership roles in sales and business strategy.

Personality Overview

Conviction Driven

Friendly Challenger

Confident

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Revenue Operations
As a director, she focuses on assessing, developing, and operationalizing scalable business processes to improve efficiency, reduce friction, and drive organizational performance.
Sales Team Enablement
She develops and executes cross-functional enablement and onboarding strategies to align teams and enhance business outcomes, as seen in her roles at ezCater and Entegr.
B2B Growth Strategy
Her experience includes driving significant B2B growth, such as generating $19 million in catering sales and launching a partnership that drove $1. 2M in weekly sales at Panera Bread.

Media Appearances

Jennifer has no verified media appearances

Work History

3-2025
Director Sales Operations and Enablement at ezCater
2-2021 - 3-2025
Director of Sales Operations and Enablement at Entegra
9-2018 - 2-2021
Area Sales Manager - B2B Catering at Panera Bread
2-2018 - 9-2018
Sr. Sales Operations Business Partner at Iron Mountain
12-2016 - 12-2017
Field Sales Director/Sr. Sales & Strategy Manager, Managed by Q Team at Staples Business Advantage

Education

Associate of Specialized Technology in Interior Design from Art Institute of York (Formerly Bradley Academy for the Visual Arts)
Bachelor of Science from The Art Institutes

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Harrisburg Area, United States Job Level : Mid-senior Designation : Director Sales Operations and Enablement at ezCater
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Acknowledge their status and position during the conversation
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Jennifer

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Jennifer take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Jennifer

Personality Compatibility


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