Jennifer Nguyen

Observer
DISC Type : ci

Executive Director, Strategy & Operations at CVS Health

New York, New York, United States

Overview

Jennifer is the Executive Director of Strategy & Operations at CVS Health, advising leaders and driving data-centric processes. With a decade of experience as a consultant and Chief of Staff for Fortune 500 firms, she excels in embedding AI/ML capabilities to deliver measurable outcomes. She earned her Bachelor of Science from Lehigh University.

Jennifer is a passionate advocate for gender equity and fostering a positive workplace culture. She enjoys bringing levity to her teams and creating new connections among colleagues through initiatives like fireside chats. Her academic background includes an international internship in Belgium, supported by a competitive scholarship.

As a Tauck Scholar at Lehigh University, she received an award to fund a summer internship at a Siemens business in Leuven, Belgium.

Personality Overview

Assertive

Example Seeker

Value Driven

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

AI in Healthcare
Leads a 250+ person team focused on embedding AI/ML capabilities into Aetna operations to drive efficiencies and data-driven decision making.
Data-Driven Operations
Passionate about leveraging data to create more rigorous, connected processes that deliver measurable outcomes for large organizations.
Gender Equity
Actively reflects on and supports gender equity, recognizing the unique and disproportionate impact the past several years have had on women.

Media Appearances

Jennifer has no verified media appearances

Work History

1-2025
Executive Director, Strategy & Operations at CVS Health
9-2021 - 1-2025
Lead Director, Strategy & Operations at CVS Health
2019 - 2021
Chief of Staff, ITS at Oliver Wyman
2019 - 2019
Manager at EY
2017 - 2019
Senior Consultant at EY

Education

Bachelor of Science - BS from Lehigh University

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York, New York, United States Job Level : Senior Designation : Executive Director, Strategy & Operations at CVS Health
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Jennifer

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to analyze well and then make their decisions.
  • Can Jennifer take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Jennifer

Personality Compatibility


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