Jennifer Orlando in

Jennifer Orlando

Commander · DISC type D
Senior Director of Customer Success at Futuri
📍 New York City Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Senior Director of Customer Success
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Jennifer shows up

Strong-Willed
Decisive
Impact-Driven

They prefer to be the ones controlling the conversation or defining the terms. They like to move fast and expect the same from others. More than the product, they care about the impact of the product.

Priorities

Topics Jennifer cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2026
Senior Director of Customer Success
Futuri
8-2024 - 2-2026
Sr. Manager, Commercial Account Management
Thoropass
3-2022 - 9-2024
Sr. Manager, Customer Success
Thoropass
7-2017 - 3-2022
Manager of Customer Success
Visual Lease
1-2012 - 7-2017
Sr. Manager of Lease Administration
Aeropostale
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
BA
Berkeley College
NJ Real Estate License
American School of Business
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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