Jennifer Orlando

Commander
DISC Type : D

Senior Director of Customer Success at Futuri

New York City Metropolitan Area, United States

Overview

Jennifer has no verified overview

Personality Overview

Strong-Willed

Decisive

Impact-Driven

They prefer to be the ones controlling the conversation or defining the terms.  They like to move fast and expect the same from others. More than the product, they care about the impact of the product.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

2-2026
Senior Director of Customer Success at Futuri
8-2024 - 2-2026
Sr. Manager, Commercial Account Management at Thoropass
3-2022 - 9-2024
Sr. Manager, Customer Success at Thoropass
7-2017 - 3-2022
Manager of Customer Success at Visual Lease
1-2012 - 7-2017
Sr. Manager of Lease Administration at Aeropostale

Education

BA from Berkeley College
NJ Real Estate License from American School of Business

More Information

Social Presence :

Prographics :

Exp : 19 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Senior Director of Customer Success at Futuri
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Objectively showcase the impact that your product creates

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jennifer

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Jennifer take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Jennifer

Personality Compatibility


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