Jennifer Purdy is the Executive Director for CX Tools & Implementation at the U. S. Department of Veterans Affairs. With over 29 years in healthcare, she leads initiatives to improve the Veteran experience. A Certified Patient Experience Professional, she earned her Bachelors and Masters degrees from the University of Arkansas system.
Deeply mission-driven, Jennifer is passionate about serving those who have served. Her interest in "The Science of Well-Being" and compassion training highlights a focus on holistic wellness and empathy. She actively encourages honoring Veterans legacies through programs like the Veteran Legacy Memorial.
Her work on a culture-shifting program improved patient experience across 147 VA medical centers, impacting 360, 000 employees and earning a Gears of Government Award.
Read the full overview →They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.