Jennifer S. De Mello, PhD

Judge
DISC Type : Dc

Product Team Lead | Help Desk Manager at HubSpot

Atlanta Metropolitan Area, United States

Overview

Jennifer S. De Mello, PhD, is a Product Lead at HubSpot, specializing in innovation, strategy, and execution for B2B/B2C, e-Commerce, and data & AI-enabled products. She excels at empowering teams to deliver data-enabled experiences.

Jennifer enjoys mentoring, with a background in chemistry, and focuses on continuous learning and professional development, as evidenced by her various certifications and courses.

People often call her thoughtful, collaborative, and a proactive, results-centered manager.

Personality Overview

Objective Thinker

Quality Focused

Features Driven

They put a lot of effort into ensuring personal success.  They are less concerned about the product and more about its potential impact. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

AI-Enabled Products
As a Product Lead at HubSpot, she focuses on data & AI-enabled products and holds an "AI Native" honor, demonstrating her fluency in AI for business.
Product Strategy
Her roles at HubSpot and LivePerson highlight her leadership in defining product vision, strategy, and execution for various platforms.
Customer Delight
Jennifer frequently posts about delivering "meaningful, impactful changes" and "little features that delight your customers" in her feed.

Media Appearances

Jennifer has no verified media appearances

Work History

7-2024
Product Team Lead | Help Desk Manager at HubSpot
5-2022 - 7-2024
Senior Product Manager | Routing & Assignment at HubSpot
10-2021 - 5-2022
Senior Product Manager | Conversational Marketplaces at LivePerson
9-2019 - 9-2021
Senior Product Manager | Web and In-app Messaging at LivePerson
7-2018 - 4-2019
Manager Product Management at Cox Automotive Inc.

Education

PhD from The University of Georgia
BA from Bellarmine University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Product Team Lead | Help Desk Manager at HubSpot
URL has been copied!

Insights For Selling To Jennifer S.

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer S. is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jennifer S.

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Jennifer S. move?

  • If convinced, they can reach decisions quite fast.
  • Can Jennifer S. take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Jennifer S.

Personality Compatibility


Other HubSpot Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.