Jennifer S. De Mello, PhD in

Jennifer S. De Mello, PhD

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Product Team Lead | Help Desk Manager at HubSpot
📍 Atlanta Metropolitan Area, United States

Jennifer S. De Mello, PhD, is a Product Lead at HubSpot, specializing in innovation, strategy, and execution for B2B/B2C, e-Commerce, and data & AI-enabled products. She excels at empowering teams to deliver data-enabled experiences.

Jennifer enjoys mentoring, with a background in chemistry, and focuses on continuous learning and professional development, as evidenced by her various certifications and courses.

People often call her thoughtful, collaborative, and a proactive, results-centered manager.

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Experience
11 Years
Current Role
Product Team Lead | Help Desk Manager
Job Level
Mid-senior
Location
Atlanta Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Jennifer cares about

AI-Enabled Products
As a Product Lead at HubSpot, she focuses on data & AI-enabled products and holds an "AI Native" honor, demonstrating her fluency in AI for business.
Product Strategy
Her roles at HubSpot and LivePerson highlight her leadership in defining product vision, strategy, and execution for various platforms.
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Career

Work history

7-2024
Product Team Lead | Help Desk Manager
HubSpot
5-2022 - 7-2024
Senior Product Manager | Routing & Assignment
HubSpot
10-2021 - 5-2022
Senior Product Manager | Conversational Marketplaces
LivePerson
9-2019 - 9-2021
Senior Product Manager | Web and In-app Messaging
LivePerson
7-2018 - 4-2019
Manager Product Management
Cox Automotive Inc.
In the press

Media appearances

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Education
PhD
The University of Georgia
BA
Bellarmine University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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