Jennifer Swan

Critic
DISC Type : C

SAP Systems Analyst Architect at Insight

Greater Sierra Vista-Douglas Area, United States

Overview

Jennifer is a Senior SAP Systems Architect with over 30 years of experience in global ERP implementations, including 13 years as a consultant with SAP America. She possesses an MBA from the University of Torontos Rotman School of Management and specializes in sales order processing and pricing.

Colleagues describe her as a top-notch consultant who is precise, offers complex solutions, and is always willing to lend a hand, referring to her as their "Good Fairy" for her ability to solve problems effectively.

She was awarded the Governor General of Canadas Silver Medal as the top student in her undergraduate graduating class.

Personality Overview

Critic

Information Seeker

ROI Driven

They prefer to do logical analysis and value evidence over emotions.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Global SAP Rollouts
Has over 30 years of experience implementing SAP systems for customers in the US, Canada, Europe, and Asia, including a major ERP rollout for Insight's EMEA region.
SAP Sales & Distribution
This is listed as a core specialty and skill across multiple roles at Insight and during her time as a consultant with SAP America.
Generative AI in SAP
Holds a recent certification in "Generative AI at SAP, " indicating an interest in applying emerging AI technologies within the SAP ecosystem.

Media Appearances

Jennifer has no verified media appearances

Work History

5-2012
SAP Systems Analyst Architect at Insight
10-2010 - 5-2012
Senior SAP Systems Analyst at Insight
2009 - 2010
SAP Consultant, SD (on assignment with SAP America) at Amkor Technology
2004 - 2009
SAP Consultant, ERP COE (on assignment with SAP America) at Honeywell Aerospace
2001 - 2004
SAP Consultant, CRM/SD (on assignment with SAP America) at Pitney Bowes

Education

1980 - 1982
MBA from University of Toronto - Rotman School of Management
1976 - 1980
BA from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 43 Location : Greater Sierra Vista-Douglas Area, United States Job Level : Senior Designation : SAP Systems Analyst Architect at Insight
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Jennifer

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Jennifer take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Jennifer

Personality Compatibility


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