Jenny Ronald

Questioner
DISC Type : c

Chief Product Officer at Bluestone Home Loans

Sydney, New South Wales, Australia

Overview

Jenny is a senior financial services executive with over 22 years of experience in retail banking and FinTech. As Chief Product Officer, she specializes in home lending, customer-led transformation, and risk management. People who have worked with her describe her as strategic, driven, and resourceful.

Outside of her professional life, Jenny is an active volunteer with Scouts Australia. She is passionate about serving her community, recently completing a Certificate in Governance for Not-for-Profits to enhance her volunteer work and knowledge of governance best practices.

Unique fact: She invested in a governance certification specifically to become a more effective volunteer for Scouts Australia.

Personality Overview

Price-Sensitive

Value Seeker

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

Digital Financial Services
She was a featured panel speaker at the Digital Financial Services Summit, discussing the leadership and vision required for the industry's digital evolution.
Customer-led Transformation
This is a core part of her professional expertise, focusing on using a customer-centric mindset to drive growth and innovation in financial products.
Home Lending Innovation
Her career history at Bluestone and Athena Home Loans reflects a commitment to improving the home loan experience for customers and brokers.

Media Appearances

Jenny has no verified media appearances

Work History

10-2023
Chief Product Officer at Bluestone Home Loans
5-2021 - 10-2023
Head of Lending Product at Athena Home Loans
4-2018 - 4-2021
Executive Manager, Retention, CX and Comms, Home Buying at Commonwealth Bank
10-2015 - 4-2018
Executive Manager Leads and Referrals at Commonwealth Bank
8-2011 - 10-2015
Head of Business Development and Strategy at Citibank Australia

Education

8-2024 - 8-2024
AIM Director Certificate from Australian Institute of Management
1998 - 2002
B Bus BA International Studies from University of Technology Sydney

More Information

Social Presence :

Prographics :

Exp : 22 Location : Sydney, New South Wales, Australia Job Level : Leadership Designation : Chief Product Officer at Bluestone Home Loans
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Insights For Selling To Jenny

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenny is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jenny

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jenny move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jenny take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Jenny

Personality Compatibility


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