Jennyfer Hogeland, PMP

Activist
DISC Type : Cd

State and Local Government at Avanade

Philadelphia, Pennsylvania, United States

Overview

Jennyfer Hogeland is the US Customer Engagement Practice Lead at Avanade, bringing over 15 years of experience as a Solution Architect. She specializes in implementing innovative Microsoft solutions, including Dynamics 365 and the Power Platform, for clients in both the public and private sectors.


She recently represented Avanade at the NASDAQ opening bell ceremony, an honor extended by the client 1-800-FLOWERS. COM, INC.

Personality Overview

Observative

Meticulous

Logical And Quick

They don’t always try to control the conversation but neither do they like yielding it fully.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

AI in Customer Service
Frequently discusses how agentic AI is transforming customer service, referencing Microsoft's "Frontier Firm" concept and showcasing real-world applications and demos.
Contact Center Solutions
Actively promotes modern contact center technology and hosts events focused on the future of omnichannel engagement using platforms like Dynamics 365.
Client Success
Celebrates client partnerships and achievements, such as joining 1-800-FLOWERS. COM, INC. for a special event at the NASDAQ.

Media Appearances

Jennyfer has no verified media appearances

Work History

9-2022
State and Local Government at Avanade
11-2020 - 10-2022
Director, Business Solution Architect at Avanade
5-2010 - 11-2020
Experienced Solution Architect at RSM US LLP

Education

Education details unavailable from Goldey-Beacom College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Philadelphia, Pennsylvania, United States Job Level : N/A Designation : State and Local Government at Avanade
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Insights For Selling To Jennyfer

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennyfer is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jennyfer

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jennyfer move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jennyfer take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jennyfer

Personality Compatibility


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