Jess Lang

Inspirer
DISC Type : id

Enterprise Account Executive at ada CX

Canada

Overview

Jessica is an Enterprise Account Executive at Ada, specializing in a person-centered approach to sales and relationship management. Her career includes roles at tech leaders like Gatekeeper, Cloudflare, and Slack, where she has consistently delivered tangible revenue results for clients.

Outside of work, Jessica is passionate about the outdoors. She frequently spends her time hiking, camping, and skiing, and values spending quality time with the people she cares about most. This love for building connections extends from her personal to her professional life.

Unique fact: Alongside her Bachelor of Arts, Jessica also studied Web Development, giving her a technical foundation that complements her sales expertise.

Personality Overview

Generous

Achievment Oriented

Confident & Optimistic

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Relationship-Based Sales
She believes her key strength is building helpful, person-centered relationships, which she sees as the foundation for delivering tangible revenue results for her clients.
Contract Management
Based on her experience at Gatekeeper, she understands the challenges of contract and vendor management and the importance of solving them for compliance and efficiency.
Customer Experience Tech
Her current role at Ada, an AI-powered customer service automation platform, places her at the center of leveraging technology to improve customer interactions. [Predicted]

Media Appearances

Jess has no verified media appearances

Work History

3-2026
Enterprise Account Executive at ada CX
4-2024 - 2-2026
Account Executive, Enterprise at Gatekeeper
9-2023 - 4-2024
Account Executive, Mid Market at Cloudflare
1-2022 - 9-2023
Account Manager, Mid Market at Slack
1-2021 - 12-2021
Senior Enterprise Account Executive at Blockthrough

Education

Web Development from HackerYou College of Technology
Bachelor of Arts - BA from Wilfrid Laurier University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Canada Job Level : Middle Designation : Enterprise Account Executive at ada CX
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Insights For Selling To Jess

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Get them to a point where they are ready to bat for your product internally
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jess is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Jess

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Jess move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Jess take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Jess

Personality Compatibility


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