Jesse Newell

Questioner
DISC Type : c

Principal Solution Engineer at Salesforce

Arlington, Virginia, United States

Overview

Jesse is a Principal Solution Engineer at Salesforce, having grown into the role after being a Lead Solution Engineer. His background includes extensive experience at Clarabridge in sales engineering and consulting. He holds a BS from the University of Virginia and is a Salesforce Certified Business Analyst and AI Associate.

Outside of his professional work in technology, Jesse has a keen interest in space and aeronautics, following organizations like NASA.

His colleagues note his rare ability to combine deep technical expertise with the collaborative and explanatory skills of a sales professional.

Personality Overview

Value Seeker

Price-Sensitive

Cautious & Analytical

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Experience
He has shared content on improving customer experiences, including guides on Customer Journey Mapping and the importance of text analytics in CXM.
Solution Engineering
His career has progressed through several solution and sales engineering roles at both Salesforce and Clarabridge, showcasing his expertise in this area.
Salesforce AI
He holds a Salesforce AI Associate certification, indicating a focused interest and expertise in the application of AI within the Salesforce ecosystem.

Media Appearances

Jesse has no verified media appearances

Work History

1-2025
Principal Solution Engineer at Salesforce
8-2019 - 2-2025
Lead Solution Engineer at Salesforce
10-2016 - 7-2019
Solutions Engineer / Sales Engineer - Enterprise Sales at Clarabridge
7-2015 - 9-2016
Solutions Engineer / Sales Engineer - Partnerships at Clarabridge
12-2013 - 6-2015
Post-Sales Business Consultant at Clarabridge

Education

2002 - 2006
BS from University of Virginia

More Information

Social Presence :

Prographics :

Exp : 19 Location : Arlington, Virginia, United States Job Level : Mid-senior Designation : Principal Solution Engineer at Salesforce
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Insights For Selling To Jesse

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jesse is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jesse

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jesse move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jesse take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jesse

Personality Compatibility


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