Jessica Bermudez in

Jessica Bermudez

Login to view DISC.
Customer Success, Mid-Market at Gong
📍 San Francisco, California, United States

Jessica is a strategic Customer Success professional at Gong, partnering with GTM teams and revenue leaders. A University of California, Berkeley graduate, she has progressed from sales roles at LinkedIn to lead customer success positions. Colleagues describe her as a "genuine expert, " "strategic, " and "resourceful" professional who excels at building strong relationships.

Jessica possesses a strong creative and literary side, demonstrated by her publication of a creative essay, "Der Ring, der die Zeit anhält" (The Ring, that Stopped Time), written in the style of Franz Kafka. Her recommendations also highlight her high emotional intelligence and positive nature.

Unique fact: She authored and published a creative essay inspired by the distinct literary style of Franz Kafka.

Read the full overview →
Experience
8 Years
Current Role
Customer Success, Mid-Market
Location
San Francisco, California, United States
Personality Overview

How Jessica shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jessica cares about

Customer Success
Her career progression through multiple senior customer success and renewals roles at Gong demonstrates a deep expertise in post-sales strategy and customer value realization.
Sales Development
She fondly recalls using Gong to learn from AEs while an SDR, indicating an interest in sales coaching and the SDR-to-AE career path.
+4 more topics Login to view topics
Career

Work history

9-2024
Customer Success, Mid-Market
Gong
8-2024 - 9-2024
Lead Customer Success Manager
Gong
10-2023 - 8-2024
Sr. Renewals Manager
Gong
9-2019 - 8-2020
Account Executive, Search & Staffing
LinkedIn
4-2019 - 9-2019
Sr. Sales Development Representative
LinkedIn
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor's
University of California, Berkeley
Education details unavailable
Ramstein American High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Gong Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Jessica. Free, 10 seconds.