Jessica Boughton

Visionary
DISC Type : Ds

Senior Director, Customer Delivery, Audience Solutions, Corporate Markets at Wiley

United Kingdom

Overview

Jessica Boughton is the Senior Director of Customer Delivery and Audience Solutions at Wiley, focusing on driving client success. With a background including roles as Marketing Director, she has progressed through the companys marketing and customer-facing departments. She holds a Bachelor of Arts from Concordia University.

She has a keen professional interest in the application of artificial intelligence within regulated industries, such as pharmaceuticals and life sciences.

Personality Overview

Direct & Assertive

Big Vision Person

Objective Evaluator

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Client Success
Her role and professional headline center on driving client success through scalable audience solutions and exceptional customer delivery.
AI in Life Sciences
Recently shared interest in ISPE’s GAMP® Guide for using AI in GxP-regulated environments, highlighting its importance for patient safety and data integrity.
Audience Solutions
A core part of her current title and responsibilities, indicating a focus on creating and delivering solutions for specific corporate markets.

Media Appearances

Jessica has no verified media appearances

Work History

5-2025
Senior Director, Customer Delivery, Audience Solutions, Corporate Markets at Wiley
9-2022 - 6-2025
Marketing Director at Wiley
5-2019 - 9-2022
Senior Marketing Manager at Wiley
3-2016 - 2-2018
Account Director at Stack Agency
7-2013 - 2-2016
Account Director at The&Partnership

Education

2000 - 2004
BA from Concordia University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United Kingdom Job Level : Senior Designation : Senior Director, Customer Delivery, Audience Solutions, Corporate Markets at Wiley
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jessica

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jessica take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jessica

Personality Compatibility


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