Jessica Cattolica

Questioner
DISC Type : c

Customer Service Representative at The Wine Group

Manteca, California, United States

Overview

Jessica has no verified overview

Personality Overview

Value Seeker

Systematic

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to fully evaluate every situation.

Topics They Care About

Jessica has no verified topics they care about

Media Appearances

Jessica has no verified media appearances

Work History

5-2025
Customer Service Representative at The Wine Group
8-2023 - 5-2025
Customer Support 1 at VSP Vision Care
1-2022 - 5-2023
Concierge phone support/ Claims at Blue Shield of California
2-2021 - 1-2022
Special Education Paraprofessional at MANTECA UNIFIED SCHOOL DISTRICT
8-2018 - 12-2020
Title 1 paraprofessional at Ripon Unified School District

Education

5-2013 - 5-2015
Associate of Arts and Sciences - AAS from University of Arkansas Grantham

More Information

Social Presence :

Prographics :

Exp : 6 Location : Manteca, California, United States Job Level : Junior Designation : Customer Service Representative at The Wine Group
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jessica

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jessica take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jessica

Personality Compatibility


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