Jessica Crowley in

Jessica Crowley

Initiator · DISC type Di
Senior Director Omnichannel Programs at BJ's Wholesale Club
📍 Boston, Massachusetts, United States

Jessica Crowley is a digital leader with a history of managing P&L of over $2B and driving double-digit growth. Currently Senior Director at BJs Wholesale Club, she oversees their omnichannel programs. A graduate of Dukes Fuqua School of Business, people often describe her as a strong, customer-obsessed, and collaborative product leader.

Beyond her professional achievements, Jessica is passionate about a variety of outdoor activities. She has a keen interest in traveling to new places, playing golf, and enjoys the unique hobby of clamming.

She led the product strategy and launch of the first-ever mobile app for PURE Group of Insurance Companies members.

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Experience
10 Years
Current Role
Senior Director Omnichannel Programs
Job Level
Senior
Location
Boston, Massachusetts, United States
Personality Overview

How Jessica shows up

Conviction Driven
Confident
Friendly Challenger

They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Jessica cares about

Omnichannel Strategy
Her current role at BJ's Wholesale Club involves overseeing a $1B+ digital business that includes curbside pickup, same-day delivery, and other omnichannel initiatives.
Retail Technology
She recently expressed interest in solutions for last-mile delivery, in-store digital tech, automation, and fraud detection for an upcoming grocery conference.
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Career

Work history

1-2023
Senior Director Omnichannel Programs
BJ's Wholesale Club
8-2021 - 1-2023
General Manager Nippies (B-six)
Thrasio
3-2021 - 8-2021
AVP, Digital Member Experience
PURE Group of Insurance Companies
6-2020 - 3-2021
Director of Digital Member Experience
PURE Group of Insurance Companies
3-2020 - 5-2020
Director of Product Management
Tripadvisor
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration (MBA)
Duke University - The Fuqua School of Business
BSBA
Questrom School of Business, Boston University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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