Jessica Mahoney is the Head of Customer Care and Operations at South West Water. She is a dynamic leader with extensive experience managing large teams, including offshore partners. With a Certificate in Business Studies, she excels in delivering end-to-end customer service across multiple channels within regulated environments.
Outside of work, Jessica is passionate about fostering creative and supportive environments. She is a dog owner and speaks openly about the boost her pet provides for her mental well-being. She also shows a keen interest in community topics, promoting awareness on issues like Dementia.
Interesting fact: She finds that having a dog is a great conversation starter and a source of unconditional love.
Read the full overview →They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are likely to ask many questions and look heavily for supporting proof as well as information.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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