Jessica Port
Questioner · DISC type cJessica Port is the Customer Operations Director at So Energy, specializing in integrating customer service and operations to drive efficiency and satisfaction. A Lancaster University graduate, she has a strong track record of implementing large-scale changes that result in significant cost savings and enhanced customer experiences across organizations like KCOM and Openreach.
Outside of her primary role, Jessica demonstrates a deep passion for her field by serving as a Judge at the UK Customer Experience Awards. This commitment to recognizing excellence highlights her dedication to the craft of customer service. Her interests also include following The Walt Disney Company.
Unique fact: She was a finalist for a Strategic Leadership award, recognizing her impact and achievements at KCOM.
Read the full overview →How Jessica shows up
While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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